Audiology First

Glenn Hole and his wife Deanna Hole became the new owners of Audiology First in March 2022. 

Glenn has been at Audiology First since it opened in 2015. Under the mentorship of Dr. Thomas Copps, one of Alberta's most experienced Audiologists, Glenn has helped Audiology First become Lethbridge's center for excellence in hearing care.

Glenn graduated with a bachelor's degree (hons) from the University of Bristol, England (2009), and subsequently completed a Masters of Clinical Audiology from Salus University, Pennsylvania.

Glenn comes from a hospital audiology background, working as an NHS (National Health Service) audiologist at both the Royal United Hospital in Bath, and Musgrove Park Hospital in Taunton. Glenn has also received instruction and training at Southmead Hospital and St. Michael's Hill Audiology departments, at Salus University in Pennsylvania USA, and the University Medical Center Cochlear Implant program, Miami USA. Glenn is a published researcher with interests in psychoacoustics, hearing aid technology, tinnitus and hyperacusis.

He has given a number of lectures at the Deaf and Hard of Hearing Society in Calgary, and at the Lethbridge Seniors Community Organization (LSCO).

Ashley Mior earned a Bachelor of Arts with Honours in psychology from Lakehead University and then graduated from the Masters of Clinical Sciences Audiology program at Western University.

Ashley is highly regarded by her patients and colleagues for her attention to detail and her trusted diagnostic abilities. Her patients report being reassured that they are being both understood and treated with their specific needs in mind.

Joseph Tomlinson joined Audiology First in January 2022. Joseph and his wife are the parents of a child who was born with a significant hearing loss. This provides him with a unique, first hand perspective on the effects and challenges of living with a hearing loss.

Joseph holds a Bachelor's of Science in Hearing science from Anglia Ruskin University, and a foundation degree in Hearing aid Audiology from De Montford University, England. Joseph has worked as a lecturer at Anglia Ruskin university in the UK, assessing and supervising students enrolled in the Hearing aid Audiologist course at the university. He has many years of experience working in Audiology and hearing care clinics in England as a Hearing aid Audiologist.

Chelsea Flahr joined Audiology First in February 2020, and provides us with essential customer service and administrative support. Chelsea has a great sense of humor and a welcoming attitude towards all of our clients. 

A hearing aid user herself, Chelsea has a real understanding of life with hearing loss. For that reason, she is able to provide empathy, encouragement and optimism to those adapting to the challenges of living with a hearing problem. 

Natalie is an administrative assistant. She joined our team in March 2022 having worked previously with the Aakom -Kiiyi Health Center as an administrative aid.

Natalie provides key administrative services, hearing device maintenance and cleaning, troubleshooting of connectivity issues, billing, and appointment management in support of the clinical team.

Deanna Hole is responsible for many of the behind-the-scenes tasks that keep Audiology First running smoothly. 

Deanna has also studied creative writing at the University of Calgary. As well as managerial support, Deanna provides guidance on content writing, marketing, communications and patient experience.

Thomas (Tom) Copps is retired from clinical practice, but still provides knowledge and support to the team at Audiology First.

Tom earned a master’s degree in audiology from University of South Carolina and later a doctorate degree in audiology from Salus University.

Tom gained tremendous experience working in a variety of clinical settings and is a specialist in auditory processing and neuroscience, along with the latest in hearing aid technology.