Hearing aids are powerful devices that consist of tiny sophisticated parts and perform numerous advanced functions. Regular maintenance of your hearing aids will reduce the need for frequent repair service and provide you with years of reliable better hearing. Still, your hearing aids may need repairs from time to time.
How can I get my hearing aid repaired?
In most cases, hearing aids can be repaired in your hearing aid clinic, as an “in-house” repair. If your hearing aid cannot be repaired in the clinic, it may need to be sent out for repair to the manufacturer.
Most hearing aid manufacturers in Canada are located in Ontario, therefore it may take between five to ten business days to receive your hearing aids back from repair. These repairs may be covered by your hearing aid warranty package. If the warranty has expired, there may be a service fee for the repair.
Your hearing care professional will advise you before they send your hearing aids out for repair service.
Hearing aid repair troubleshooting tips
Before you drop your hearing aids off for repairs, there are some common troubleshooting you can take if your hearing aids are not functioning properly:
Contact your hearing healthcare provider if you are still having issues with your hearing aids, even after you have attempted to clean and troubleshoot them yourself. In some cases, hearing aids may require more extensive repair that your hearing provider can assist you with.
Hearing aid care tips
Here are some general hearing aid care tips that you can practice daily to keep your hearing aids in pristine condition and provide you with reliable better hearing every day:
Hearing aids should be checked regularly as recommended by your hearing care provider. Your hearing care provider will check that your hearing aids are in good working condition and adjusted appropriately to your hearing level so that you are hearing at your best.
Keep your hearing aids dry
Moisture is one of the main causes for hearing aid repair because moisture can accumulate in and around the hearing aid and cause damage to the device. Prolonged exposure to excessive amounts of moisture will cause your hearing aids to malfunction and not provide you with the best hearing.
Moisture can be the result of excessive sweating during warm seasons, physical activities or steam from the shower or bath. Be sure to remove your hearing aids prior to doing any physical exertion that may cause you to sweat profusely or wipe your devices dry occasionally while in use. You can also try wearing a sweatband on your head to absorb perspiration before it can get into your hearing aids.
Placing hearing aids in a dehumidifier or dryer when not in use will keep them dry and well maintained:
Ask your hearing care provider which option is best for your everyday hearing aid maintenance routine.
Keep your hearing aids maintained
Wax buildup is another one of the main causes for hearing aid repair because earwax can accumulate and clog sound ports and vents. This may result in weak, distorted sound coming from your hearing aids or no sound at all. You may experience feedback from your hearing aids when this happens. Feedback is commonly heard as a whistling sound that is produced by the hearing aid microphone when your ears or hearing aids are plugged up with earwax.
Using a proper wax system for your hearing aids is an important step in keeping them well maintained and long-lasting. Your hearing aid wax system acts as a filter to block earwax from accumulating inside your device. Be sure to ask your hearing care provider which wax system is appropriate for your hearing aids and get into the routine of changing this filter weekly or more frequently if needed.
Consult with your hearing care provider if earwax can no longer be removed from the earpiece opening, the earpiece tube is yellow and brittle or you can no longer turn up the volume without getting feedback whistling.
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