NexGen Hearing - Victoria Royal Oak

4500 West Saanich Rd Unit 201 Victoria, BC V8Z 3G2

(3 Reviews)

(778) 410-2165

Quick links:
Reviews
/
Services
/
Staff
/
Hours

A message from NexGen Hearing - Victoria Royal Oak about COVID-19:

Protective procedures such as counter shields, personal protective equipment, ample time between booked appointments for sanitization are in place. Face masks are recommended to be worn during your visit.

Staff

Robbyn Brodie

Audiologist and Tinnitus Retraining Therapist

Robbyn Brodie is a Registered Audiologist and Tinnitus Retraining Therapy specialist. Robbyn has been trained in Tinnitus Retraining Therapy (TRT) by Dr. Pawel Jastreboff, and she follows the principals, protocols and treatment guidelines specific to TRT. Robbyn grew up in the Vancouver area, completed her undergraduate degree at The University of British Columbia and her Master's degree in Audiology at Dalhousie University in Halifax.

Rachel Lam,
RAUD, RHIP

Registered Audiologist and Hearing Instrument Practitioner

Rachel enjoys many aspects of being a hearing healthcare professional, especially the ability to help patient’s communication with loved ones and improving their quality of life by hearing the world around them. She is also interested in learning about the advancements in hearing assistive technology and implementing them into the individual needs of each patient. Dealing with a hearing loss can be a big adjustment and change in someone’s life and she looks forward to being a guiding and helpful voice for her patient’s, along with the rest of the team at NexGen Hearing. In her free time, she enjoys spending time with friends, family and soaking in the beautiful surroundings of the West Coast.

Reviews

Hearing Directory posts all positive and negative reviews that meet publishing criteria.

Read 3 verified patient reviews for NexGen Hearing - Victoria Royal Oak! Their average review score is 4.67 () from 3 reviews.

Write a review Sort by:

“Good service and knowledgeable staff, however, the cost seems unnecessarily high for the product.”

Celia A. of Victoria, BC
09/13/2021 Review submitted online

“Today went in, Shelly was able to quickly deal with my issue. A great representative for Nexgen. Nothing but good to say about the the staff and service at the Royal Oak Nexgen offices. ”

John O. of Victoria, BC
08/30/2021 Review submitted online

“I was hesitant to get a hearing aid . I didn’t realize how much I wasn’t hearing until my daughter had me see Robyn , to get fitted . I had a very positive experience and recommend anyone who is hesitant or nervous in getting a hearing aid see Robyn .”

Ken C. of Victoria, BC
05/30/2020 Review submitted online

Clinic details

Hearing loss can impact the lives of the ones you love.

At NexGen Hearing Royal Oak our mission is to provide the best possible hearing solution for each individual to improve and enrich their quality of life. We focus on communication needs, patient education, continued follow up care, and we spend the time needed to help you hear better.

We have access to a variety of hearing aid manufacturers to offer the most advanced technology available. Our focus is entirely on your unique needs, meaning that you’ll experience patient care that is specific to you, with exceptional follow-up care that ensures your hearing needs are being met.

We offer free trials of hearing aids without the obligation to purchase as we feel it is very important to trial a hearing aid so that you can ensure the product is right for you. We believe that providing ongoing care and continuous follow up is critical to getting the most satisfaction and benefit from your hearing aids. We work closely with Physicians and ENT’s in our local community to provide comprehensive care and treatment options to our clients.

A strong relationship based on honesty, integrity, and values is what we strive for, and we feel that this is the best approach to making sure you don’t miss any of the precious moments in your life.

If you or a loved one is experiencing hearing loss or a hearing disorder, visit us today and receive the best service, the best technology, and most importantly, a better quality of life!

Hearing care services

Our featured hearing services include:

Comprehensive hearing evaluations
Hearing tests for medical assessment and employment
Individualized hearing aid dispensing and fitting
Selection of the latest hearing aid technology from the most trusted brands
Hearing aid cleaning, repairs and adjustments
Specialty custom earmolds for hearing protection, sleeping, swimming, musician and communication
Tinnitus evaluations, counseling and Tinnitus Retraining Therapy
Provider for Veterans Affairs, WorkSafe and First Nations Health Authority clients
Comprehensive Hearing Aid Care (CHAC) plan