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Central Hearing Clinic
Staff
Angie Kwong,
B.A., RHIP (CHCPBC)
Registered Hearing Instrument Practitioner
Angie Kwong is a provincially licensed and registered Hearing Instrument Practitioner with over 15 years of experience serving clients across Richmond and Greater Vancouver. Fluent in English, Cantonese, and Mandarin, she combines technical expertise with a welcoming approach that ensures hearing care is accessible to clients from diverse backgrounds.
Her professional credentials include membership with CHCPBC, HIPSBC, IHS, and CHIPS, as well as a Tinnitus Care Provider Certificate. Angie’s client-first approach combines advanced hearing aid technology with personalized care, helping people experience greater clarity, comfort, and confidence in their daily lives.
Verna Pyplacz,
Registered Audiologist and Hearing Instrument Practitioner
Audiology Consultant
Verna brings more than 40 years of expertise in audiology and hearing care to Central Hearing Clinic. A graduate of the UBC School of Audiology and Speech Sciences, she has owned and operated five successful hearing clinics over the course of her career. Today, she provides audiology consulting at Central Hearing, where she specializes in supporting clients with complex audiological and hearing aid cases.
As a longtime member of College of Health and Care Professionals of BC, Speech-Language & Audiology Canada and the BC Association of Speech and Hearing Professionals, Verna is widely respected for her knowledge, clinical judgment, and dedication to improving the lives of those with hearing challenges.
Reviews
Hearing Directory posts all positive and negative reviews that meet publishing criteria.Read 2 verified patient reviews for Central Hearing Clinic! Their average review score is 5 () from 2 reviews.
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“I have used central hearing clinics service for 6 years. Angie is very professional, she pays attention to details and gives friendly advice with a personal touch. After sales service is very accommodating. The staffs are efficient and always serve with a smile. I highly recommend Central Hearing Clinic to anyone.”
“My dad purchased hearing aids from a hearing clinic before but has not been wearing them. He complains they are uncomfortable and very noisy. I read reviews about hearing aids, asked around a few hearing clinics and decided to go with Central Hearing in Richmond. Angie and her staff are nice people. Professional, efficient and well educated in their area of expertise. They also speak Chinese which is a huge bonus. Angie's ability to communicate with my father was extraordinary. She has a great sense of humour and was able to get him to understand the importance of hearing. We never felt rushed and she made sure my father’s hearing aids were adjusted to his satisfaction. We are extremely pleased with her service.”
A message from Central Hearing Clinic:
Trusted by physicians and healthcare professionals across Richmond and Greater Vancouver. Book your free consultation and in-clinic demo today.
Clinic details
At Central Hearing, we specialize in providing expert, personalized hearing care that is built on trust and accessibility. With over 15 years of experience, we make hearing support accessible to families from diverse backgrounds by offering services in English, Cantonese, and Mandarin.
Serving Richmond and Greater Vancouver, our services include comprehensive hearing tests, custom hearing aid fittings, tinnitus support with advanced hearing technology, and custom ear protection tailored to each client’s lifestyle. We partner with leading manufacturers including Oticon, Phonak, Widex, Starkey, and Signia to provide discreet, high-performance solutions. With our 360 Complete Care Program, clients receive ongoing support and peace of mind.
Hearing care services
Central Hearing Clinic offers a full spectrum of professional hearing care services designed to improve your quality of life:
- Comprehensive Hearing Tests – Accurate evaluations to understand your hearing needs.
- Custom Hearing Aid Fittings – Tailored solutions using advanced technology from top brands like Oticon, Phonak, Widex, Starkey, and Signia.
- Tinnitus Support – Relief strategies supported by hearing aid technology.
- Custom Ear Protection – Personalized earplugs for music, sleep, swimming, and workplace safety.
- Maintenance & Support – Ongoing care, adjustments, and manufacturer-backed warranties for peace of mind.
Every service is designed to help you experience clarity, comfort, and confidence in daily life. We are also proud to partner with leading government agencies and insurance providers, including RCMP, Veterans Affairs Canada, ICBC, PWD, NIHB (First Nations and Inuit), BlueCross, Great West Life, Sun Life, and other major insurance providers.
Amenities
Convenient parking
Wheelchair-accessible
Service pets welcome
Assistive listening devices
Tinnitus
Remote hearing aid programming
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Hours of operation
| Sunday | Closed |
| Monday | 9 am - 4:30 pm |
| Tuesday | 9 am - 4:30 pm |
| Wednesday | 9 am - 4:30 pm |
| Thursday | 9 am - 4:30 pm |
| Friday | 9 am - 4:30 pm |
| Saturday | Closed |
Amenities
Convenient parking
Wheelchair-accessible
Service pets welcome
Assistive listening devices
Tinnitus
Remote hearing aid programming
我们说中文
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- Cash
- Cheque
- Debit
- Insurance accepted, please call for details