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A message from NexGen Hearing - White Rock about COVID-19:
Protective procedures such as counter shields, personal protective equipment, ample time between booked appointments for sanitization are in place. Face masks are recommended to be worn during your visit.
Staff
Melissa Taylor,
R.AUD and R.HIP
Registered Audiologist and Hearing Instrument Practitioner
Melissa is the manager of NexGen Hearing in White Rock and has over 12 years of experience as an Audiologist. Melissa’s extensive training and experience originated in the UK, earning a Bachelor’s degree in Audiology from the University of Bristol, and a Masters in Audiology from the University of Manchester. Melissa achieved industry recognition by earning the UK’s Audiologist of the Year Award in 2016. She is qualified to assess both adults and pediatric patients and is trained in cerumen management (ear wax removal).
Maria Hicker
Customer Care Representative
Maria Hicker is a highly experienced Customer Care Representative, specialising in high standards of quality care and best practice. Originally from Germany, Maria moved to Canada with her family over a decade ago and has been working in healthcare ever since. She will be happy to assisit you and your loved ones at your next visit to our clinic.
Reviews
Hearing Directory posts all positive and negative reviews that meet publishing criteria.Read 5 verified patient reviews for NexGen Hearing - White Rock! Their average review score is 5 () from 5 reviews.
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“Despite having small ear canals, Melissa was able to fit me with comfortable hearing aids that actually stay in place. I am thankful for the excellent service Melissa and Maria have given both myself and my husband.”
“Maria and Adam are outstanding. Great service, product works wonders for my hearing. We highly recommend Nexgen Hearing. They worked with me from the time of my test, recommended a solution and followed through with explanations and patience while I adjusted to the devices. Perfect solution.”
“These guys, Melissa & Maria are the greatest. They have been so good to my Mom. They are very caring people & have a sense of humor which makes the visit so enjoyable. These are the people to go to for hearing aids. Thank you, Iva & Gail”
“A fantastic experience with Melissa.. in South Surrey...never rushed and always relaxing !! We also always enjoy being greeted by Maria..a great team. Thankyou Tim and Sue”
“I felt I was in the hands of a very competent clinic. Very friendly and professional. ”
Clinic details
At NexGen Hearing - White Rock, our highly-skilled team of hearing professionals are passionate about helping our clients reconnect with the world around them. It is our priority to find the best solution for your specific hearing needs so you can enjoy better quality of life. We pride ourselves on providing the most exceptional hearing care service. We understand that communication and trust are required of us by our clients and we make this a priority to work with them to achieve this.
The White Rock in South Surrey hearing clinic is our full-service and full-time hearing center located in the Morgan Creek area, on 32nd Ave near Croydon. There is ample parking and bus stops just steps away! Call us today to speak to our friendly staff and book your next appointment!
Hearing care services
Our featured hearing services include:
- Complete diagnostic hearing assessments
- Aural rehabilitation and counseling
- Individualized hearing aid selection and dispensing
- Modern hearing aid technology from trusted manufacturers
- Hearing aid cleaning, repairs and adjustments
- Tinnitus assessment and management
- Custom ear molds including noise-protection, swim, sleep and musician plugs
- Assistive Listening Devices (ALD's)
- Comprehensive Hearing Aid Care (CHAC) plan
Amenities
Convenient parking
Wheelchair-accessible
Service pets welcome
Assistive listening devices
Financing available
Tinnitus
Masks worn here
Hours of operation
| Sunday | Closed |
| Monday | 9 am - 12 pm, 12:30 - 6 pm by appointment |
| Tuesday | 9 am - 12 pm, 12:30 - 6 pm by appointment |
| Wednesday | 9 am - 12 pm, 12:30 - 6 pm by appointment |
| Thursday | 9 am - 12 pm, 12:30 - 6 pm by appointment |
| Friday | 9 am - 12 pm, 12:30 - 5 pm by appointment |
| Saturday | 9 am - 12 pm, 12:30 - 4:30 pm by appointment |
Amenities
Convenient parking
Wheelchair-accessible
Service pets welcome
Assistive listening devices
Financing available
Tinnitus
Masks worn here
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Cash
- Cheque
- Debit
- Financial aid
- Financing available for those who qualify
- Insurance accepted, please call for details