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A message from NexGen Hearing - White Rock about COVID-19:
We are booking a limited number of appointments. Protective procedures such as counter shields, personal protective equipment, ample time between booked appointments for sanitization are in place. Face masks are required to be worn during your visit.
Staff
Melissa Taylor,
R.AUD and R.HIP
Registered Audiologist and Hearing Instrument Practitioner
Melissa Taylor is a UK trained Audiologist and licensed Hearing Aid Practitioner in British Columbia. She was introduced to Audiology in 2005, with a keen interest in understanding the psychodynamics of hearing. Her experience ensures that Melissa provides the best possible management for hearing loss from a multidisciplinary perspective. Melissa has worked with unique population groups including complex adults, the pediatric population, tinnitus sufferers and individuals with dizziness. Through these experiences her passion and expertise in dealing with adults affected by hearing loss enables her to rehabilitate individuals so they can remain who they are and lead a fulfilling life.
Melissa obtained her Masters in Audiology at the University of Manchester. She published her thesis on brain ‘plasticity’, an important phenomenon that enables the brain to re-adapt and successfully interpret different signals, for example sounds from a hearing aid.
Adam Medeiros,
RHIP
Registered Hearing Instrument Practitioner
Adam Medeiros is a Registered Hearing Instrument Practitioner helping clients at our NexGen Hearing clinic in White Rock. As a resident of the South Surrey community, Adam volunteers for the Sunnyside Acres Heritage Society, and serves on the board of directors for the Seniors Come Share Society – two organizations working to enrich the quality of live for seniors living in the peninsula. Adam looks forward to sitting down with you and your loved ones at your next appointment to discuss all your hearing needs.
Maria Hicker
Customer Care Representative
Maria Hicker is a highly experienced Customer Care Representative, specialising in high standards of quality care and best practice. Originally from Germany, Maria moved to Canada with her family over a decade ago and has been working in healthcare ever since. She will be happy to assisit you and your loved ones at your next visit to our clinic.
Reviews
Hearing Directory posts all positive and negative reviews that meet publishing criteria.Read 5 verified patient reviews for NexGen Hearing - White Rock! Their average review score is 5 () from 5 reviews.
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“Despite having small ear canals, Melissa was able to fit me with comfortable hearing aids that actually stay in place. I am thankful for the excellent service Melissa and Maria have given both myself and my husband.”
“Maria and Adam are outstanding. Great service, product works wonders for my hearing. We highly recommend Nexgen Hearing. They worked with me from the time of my test, recommended a solution and followed through with explanations and patience while I adjusted to the devices. Perfect solution.”
“These guys, Melissa & Maria are the greatest. They have been so good to my Mom. They are very caring people & have a sense of humor which makes the visit so enjoyable. These are the people to go to for hearing aids. Thank you, Iva & Gail”
“A fantastic experience with Melissa.. in South Surrey...never rushed and always relaxing !! We also always enjoy being greeted by Maria..a great team. Thankyou Tim and Sue”
“I felt I was in the hands of a very competent clinic. Very friendly and professional. ”
Clinic details
At NexGen Hearing - White Rock, our highly-skilled team of hearing professionals are passionate about helping our clients reconnect with the world around them. It is our priority to find the best solution for your specific hearing needs so you can enjoy better quality of life. We pride ourselves on providing the most exceptional hearing care service. We understand that communication and trust are required of us by our clients and we make this a priority to work with them to achieve this.
The White Rock in South Surrey hearing clinic is our full-service and full-time hearing center located in the Morgan Creek area, on 32nd Ave near Croydon. There is ample parking and bus stops just steps away! Call us today to speak to our friendly staff and book your next appointment!
Hearing care services
Our featured hearing services include:
- Complete diagnostic hearing assessments
- Aural rehabilitation and counseling
- Individualized hearing aid selection and dispensing
- Modern hearing aid technology from trusted manufacturers
- Hearing aid cleaning, repairs and adjustments
- Tinnitus assessment and management
- Custom ear molds including noise-protection, swim, sleep and musician plugs
- Assistive Listening Devices (ALD's)
- Comprehensive Hearing Aid Care (CHAC) plan
Amenities
Convenient parking
Wheelchair-accessible
Service pets welcome
Assistive listening devices
Financing available
Tinnitus
Masks worn here
Hours of operation
| Sunday | Closed |
| Monday | 9 am - 12 pm, 12:30 - 6 pm by appointment |
| Tuesday | 9 am - 12 pm, 12:30 - 6 pm by appointment |
| Wednesday | 9 am - 12 pm, 12:30 - 6 pm by appointment |
| Thursday | 9 am - 12 pm, 12:30 - 6 pm by appointment |
| Friday | 9 am - 12 pm, 12:30 - 5 pm by appointment |
| Saturday | 9 am - 12 pm, 12:30 - 4:30 pm by appointment |
Amenities
Convenient parking
Wheelchair-accessible
Service pets welcome
Assistive listening devices
Financing available
Tinnitus
Masks worn here
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Cash
- Cheque
- Debit
- Financial aid
- Financing available for those who qualify
- Insurance accepted, please call for details