NexGen Hearing - Parksville

“My husband has had several problems with his hearing aids ranging from them not being hardy enough for his work, his tinnitus, the specifics of his hearing issues being different in each ear, and a multitude of operational problems. Once we found Lauren Robinson at Parksville Nexgen his problems were over. She is incredible. The pricing for a new model was very fair and competitive but the service has been unbelievable! This gal and the women who work with her are tenacious in understanding the specific issue he’s dealing with and willing to spend the time to analyze and fix what’s causing it or what will change his experience. Each time he’s had any issue, they get him in quickly and treat him like their most valuable client! Product is one thing but with a client-specific purchase like hearing aids, service is the most important element. Unfortunately it is becoming more difficult to hire, train and keep qualified interested service people everywhere. This office and company are excellent in both product and especially service! Please support them!”

“Moving away and concerned that I have to find a new hearing aid specialist. I will miss Lauren and Robyn for their ability to have taken my every concern as just another minor problem that they seem to have no problem solving. No miracles here but care, attention and effort to every possible solution to improving hearing loss is what they excel at. Be it a simple cleaning of my devices to enhancing TV watching with a blue tooth approach and a portable mini mic to allow me to hear at gatherings. These ladies have always made me feel cared for. Very highly recommended to those who would expect nothing less. Thank you.”