NexGen Hearing - West Kelowna

“I would highly recommend NexGen in West Kelowna. Tom is very friendly and knowledgeable.I have been very happy with my hearing aides.Bonnie always has a smile and will go the extra mile for anyone. ”

“Tom spent a lot of time ensuring I had the correct solution to my hearing situation. He worked with the DVA to obtain the support to make my purchase easy.”

“When I found out I needed to get hearing aids about 3 years ago, my first stop was NexGen in West Kelowna. I have to say they are the best company I have ever dealt with, from their friendliness to product knowledge. No matter how small a problem you have, from picking up new hearing aid parts or getting the advise we all need from time to time, they are always willing to do anything for you. Bonnie has become like a friend to me and I enjoy having to go and see her as often as I can! ”

“Was greeted by both Bonnie and Crystal as I walked in the door. They were able to order me a battery cover and fix it in very short time. Best service I've had in a very long time. Ledt there feeling all warm amd fuzzy inside. Thanks ladies. ”

“I took my elderly mother in for a hearing test with Tom Miller. He was very professional and also very caring, asking questions and taking time to get to know my mom a little before the testing. She did have some moderate hearing loss related to her age and Tom explained moms results, her options regarding hearing aids and the benefits to her, in a clear and easy to understand way. We got the hearing aids free of charge for a 21 day trial period and mom was shown how to insert and charge them etc., they really took their time with her. Unfortunately, moms memory loss made her unable to use the aids correctly, which left her confused and frustrated, so at this time, her mental health trumped her hearing loss, and we returned the hearing aids within the trial period. The staff was very understanding, no pressure or hassle to return them. I highly recommend Tom and the rest of the staff for their compassion, genuine concern and professionalism, if you are looking for a hearing exam for yourself or a loved one. Many thanks! ”