NexGen Hearing - Chilliwack

“Just a great place.. friendly people.. I was 70% deaf all my life at 66 went and saw Andy at NexGen in Chilliwack poof now I can hear without saying what or reading lips...or just plain old guessing what was said .I can hear the birds holy is their ever a lot of birds ☺️”

“I knew I needed hearing aids years ago but put it off until now. I went to the people at NexGen, I was so impressed with the service, they explained everything and took there time going over everything.. I've been wearing them for weeks and I can't believe what I've been missing all this time, it's wonderful.. Andy, Jacqueline and Danielle have been great though the whole set up,, highly recommend them........”

“When I first started going here it was great. Every time I called with any issues they did whatever they could to fix the problem. Then one day things changed, I didnt understand why it was taking so long to get my hearing aid back. I was telling Jacquline I dont understand. She then goes off on me saying "I dont appreciate the way you are treating me when we constantly bend over backwards for you. I said Im sorry you feel that way. Heres the problem you were not forced into giving good service you did it for the business. So to throw it in your face how good you have been is just not right. I was humiliated, embarrassed in front of a room full of people. Where my anxiety kicked in and I just ran out of the office. Too have a secretary speak down to me like Im a child is unacceptable. ”

“Excellent people to work with Andy was great explaining everything about the hearing aids and my hearing is 100% better my TV volume is down to where my wife tells me to turn it up ,life's better. Thank you very much Andy ”